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Command & Dispatch

Command & Control Center

A turnkey operations room — video wall, operator consoles and an integrated dispatch core that unifies every radio, camera and data feed.

Overview

The FAAB Command & Control Center is a complete, turnkey operations room: a large-format video wall, ergonomic operator consoles and control-room engineering built around an integrated communication and dispatch platform. It unifies radio networks (DMR, analog, MPT), telephony, video and data services on one switching core, so dispatchers and commanders share a single operational picture and coordinate response in real time.

A complete command room delivered as one project: video wall, operator workstations, acoustic and lighting design, and the server room that powers them.

The dispatch platform platform provides unified access, an integrated switch and an application service platform capable of horizontal interconnection, vertically multi-level dispatch, and management based on authority and region. Its architecture is layered - a Video Wall layer, an Interface layer exposing an SDK (API / ActiveX / Webservice / unified alarm call-taking) plus functional interfaces (trunked radio, conventional, telephone, group patching, locating, status, LTE, PoC, video, recording, multimedia conference, group call, E2EE), a Service layer of 1~N General Servers, 1~N Media Servers and 1~N MRPS Servers, and an Access layer of Gateway Server, Telephone Gateway, DS-6610 MPUC and DS-6610 VPUC with per-technology access gateways (PDT, TETRA, MPT, conventional, SIP, telephone, short-wave, PoC, LTE, video surveillance).

Dispatch components combine access equipment (DS-6610 MPUC, DS-6610 VPUC, gateway server, PSTN gateway), service equipment (basic server, multimedia server, MRPS server) and the dispatch platformapplications (standard PC console, IP SD-800, Surface tablet console) to realise interconnection among multiple systems and unified dispatch across them. The document also covers control-room engineering - 3D designs of the command & control centre in several layouts and an operator workspace design - and deployment patterns for interconnecting to DMR/TETRA (CSSI to FAAB's MSO), MPT (wireless access through a vehicle-mounted mobile radioradio station), digital conventional (IP wired access for FAAB systems, wireless for other manufacturers), LTE (B-TrunC/3GPP standard), PSTN/PABX (E1 PRI via PSTN gateway with PRI signalling) and CCTV (GB/T28181 protocol for video source browsing and camera PTZ control).

A backup solution provides server backup with cold-data dual write (one copy of hot data) and heartbeat-driven active/standby the platform servers; ongoing business is lost during failover but clients and gateways reconnect automatically.

Let a command centre run every radio technology, telephone network and video source it owns from one console set, and dispatch across them without replacing the underlying systems.

Technical · 20 parameters

Specifications

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Video Wall DetailWall display of console, map and multimedia views.
Interface SdkAPI / ActiveX / Webservice / unified alarm call-taking
Interface ServicesTrunked radio; Conventional; Telephone; Group patching; Locating; Status; LTE; PoC; Video; Recording; Multimedia conference; Group call; E2EE
Layers Service{'name': 'General Server (1~N)', 'services': ['Basic Service', 'Dispatch Service', 'Locating Service', 'Interconnection Service', 'Voice-recording Service']}; {'name': 'Media Server (1~N)', 'services': ['Audio and video processing']}; {'name': 'MRPS Server (1~N)', 'services': ['Call data and media data storage and inquiry']}
Video Wall DetailWall display of console, map and multimedia views.
Interface SdkAPI / ActiveX / Webservice / unified alarm call-taking
Interface ServicesTrunked radio; Conventional; Telephone; Group patching; Locating; Status; LTE; PoC; Video; Recording; Multimedia conference; Group call; E2EE
Layers Service{'name': 'General Server (1~N)', 'services': ['Basic Service', 'Dispatch Service', 'Locating Service', 'Interconnection Service', 'Voice-recording Service']}; {'name': 'Media Server (1~N)', 'services': ['Audio and video processing']}; {'name': 'MRPS Server (1~N)', 'services': ['Call data and media data storage and inquiry']}
Layers AccessGateway Server; Telephone Gateway; DS-6610 MPUC; DS-6610 VPUC; Access gateways - PDT, TETRA, MPT, Conventional, SIP, Telephone, Short-wave, PoC, LTE, Video Surveillance
Standards And ProtocolsCSSI (TETRA/DMR interconnection to FAAB MSO); B-TrunC / 3GPP (LTE); GB/T28181 (video surveillance); E1 PRI signalling (PABX/PSTN); SIP; G.711, G.729, H.264
Video Call DispatchIndividual video call, full/half duplex, with audio, 2 priorities; Group video call, half duplex, with audio, PTT to broadcast video, 3 priorities; Video pull - console initiated, video from radio terminal to console; Video push - console initiated, video from console to radio terminal(s); sources include console camera, video surveillance platform, video file (streaming); Video transfer - console initiated, radio terminal to console to other radio terminal(s); Video upload - radio terminal initiated, from radio terminal to console; sources include terminal camera and video file (streaming); Multimedia conference - multi-parties including radio terminal and console, multiple pictures in one, messaging and sending file to all at the same time
Multimedia MessageSend/receive audio clip (by PTT), picture, video file and other file of no more than 100 MB each; Click PTT to record audio clip; click the image icon to see the picture in full size
Temporary Group CreationSimulSelect - select several groups to have a broadcast call to all; CrossPatch - combine several groups and terminals into one new group; DGNA - combine several terminals into one new group
Concurrent ServicesConcurrent multiple calls or messages with individual wireless terminals, groups and other dispatchers; Voice call, video call, SDS and MDS plus GPS data receiving and location update at the same time
DMR / Tetra InterconnectionThe platform platform - wired access gateway - core network; uses CSSI for interconnection to FAAB's MSO.
Mpt InterconnectionThe platform platform - wireless gateway - vehicle-mounted radio station (FAAB mobile radio) - MPT network.
Digital Conventional InterconnectionIP wired access for FAAB's digital conventional system; wireless access for other manufacturers.
LTE InterconnectionThe platform platform - wired gateway - LTE, using B-TrunC / 3GPP standard.
Pstn / Internal TelephoneThe platform platform - PSTN gateway (FXS, IP phone / IP-PBX, analog phone) - PABX/PSTN over E1 PRI using PRI signalling.
Cctv InterconnectionThe platform platform - wired gateway - video surveillance platform via GB/T28181 for video browsing and camera PTZ control.
Third-party Video Surveillance IntegrationIntegrates checkpoint, CCTV, vehicle-mounted camera, wireless image transmission, law-enforcement recorder and 3G/4G image transmission into a real-time field picture.
External Interface (b/s Ocx Interconnect)Plug-in can include a calling interface or not; no need for calling flow maintenance; suits B/S development. Reference cases - Meiya Pico, ROPEOK.
Backup SolutionActive/standby the platform servers with heartbeat, DB copy and add-log; supports server backup only and cold-data dual write (one copy of hot data). Ongoing business is lost during failover; clients and gateways reconnect automatically.
Control Room Engineering3D design of the command & control centre in multiple layouts (small conference-style, large hall with tiered consoles, top-view plan); Operator workspace design with multi-monitor desk, IP phone and console; Video wall integration

Key features

  • Siloed radio systems (DMR, TETRA, PDT, MPT, conventional) that cannot talk to each other
  • No single dispatch picture across narrowband and broadband (LTE / PoC) users
  • Telephone and CCTV estates isolated from the radio dispatch workflow
  • No structured multi-level dispatch or authority/region-based access control
  • Missing evidential recording and retrieval of voice, SDS, video and alarms
  • Single points of failure in the dispatch core (active/standby backup solution)

Where it operates

  • Public safety command & control centres
  • Emergency call-taking and dispatch operations
  • Large industrial and utility control rooms
  • Multi-agency joint operations centres

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